Privacy Policy

At Taste the South Tours we are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how Taste the South Tours handles and protects your PII in accordance with commonly accepted privacy principles.

Taste the South Tours reserves the right to modify or amend this policy at any time and for any reason.

Questions regarding this policy should be emailed to Taste the South Tours: tours@tastethesouth.com.au

or sent via postal mail to: Taste the South Tours PO Box 424 Dunsborough WA 6281 Australia.

What Information We Collect

We do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.

Taste the South Tours collects PII when you make a booking:

  • Your full name and phone number are taken each time you make a booking with Taste the South Tours via phone.
  • Your full name, email address and phone number are taken each time you make a booking with Taste the South Tours via website | email inquiry.
  • If you join us on a tour, we keep a record of the itinerary and your name, contact telephone number, accommodation location for further references. At no time will we pass this information to others.
  • If you send us photos taken on tour with us or other occasions, we might post these on our website, add to our Facebook page | other social media or use for marketing purposes. At no time will we pass the photos to others or add a name to the photo.

How We Use Your Information

Taste the South Tours uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by Taste the South Tours may be used to:

  • Purchase Taste the South Tours tours, products or services
    • Information collected when you purchase from Taste the South Tours is used to charge your credit card and deliver your booking confirmation electronically. We also contact you about your tour details, for customer service purposes or to make any changes or cancellations to your booking.
  • Respond to your questions or suggestions
    • We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
  • If you connect with Taste the South Tours via Email | or choose to make your Email address available to us, we may use your Email address to send you our Newsletter and | or special offers. At no time will we pass your Email address to others. You can contact us at any time to have your Email address deleted from our list.

Who We Share Your Information With

Taste the South Tours does not disclose any information about customer bookings to anyone except in the following circumstances:

  • Legal obligations
    • Taste the South Tours may be required by law to disclose information provided by you to Taste the South Tours for the purposes of obtaining products or services from Taste the South Tours.
    • Taste the South Tours may also disclose information against someone who poses a threat Taste the South Tours interests (such as customer fraud) or whose activities could cause harm to others.

How You Control and Access Your Information

Taste the South Tours believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:

  • Booking information
    • If at any time you would like to alter the PII you provided Taste the South Tours in your booking, please contact us.
  • General
    • If at any time you wish to inquire about any of your PII that is stored by Taste the South Tours please contact us.